What Words Are You Using?

"Sticks & stones may break my bones but words will never hurt me," may be a phrase we heard as kids, but we know it's not accurate. Words hurt. Many of us are living today below our capabilities because of the words used by someone else long ago.

So how are we as leaders using our words today? Are we looking for opportunities to "catch" people to call them out - or make them better by calling them up?

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